Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. SharifahOnline will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within a month after the confirmation.

Please return your purchase to the following address:
Sharifah Trading
No.37, Jalan Gambier,
93000 Kuching.


Please contact us at feedback@sharifahonline.com or 016 859 3009 if you have any questions or doubts.